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Patients praise the hospital in Hořovice

13. 8. 2015

"Since January this year, 76 patients have already addressed praise to the headquarters of the Hořovice Hospital and we are naturally very happy about this," says Mgr. Barbora Vaculíková, Deputy Director for Quality of Care and Process Management at the Hořovice Hospital. "Most often patients appreciate the attitude and willingness of the medical staff, good care and professionalism. They also highly appreciate the hospital environment. All of this is a signal to us that our efforts to continuously improve the quality of services are moving in the right direction," says the Hořovice deputy.

Here are some verbatim excerpts from the letters received from patients: 'Dedicated nurses who care and share the mental suffering of the patients... Rooms, food, cleanliness unbelievably wonderful. I very much appreciate such health care, Hořovice is a model for the republic," says in her letter Vlasta V. from Písek, who was hospitalized in Hořovice in June 2015.
"I got to know the surgical outpatient clinic, sono and internal medicine. All these workplaces made a great impression on me with their level, care and kind and friendly approach to patients," writes Mr. Václav H. from Prague 8, who, in addition to his words of praise, also added the following verses:

Hospital Hořovice
is the best in the country
It is as good as the sun,
the sun that gives health
You are number one and to you be the glory.


Visitors evaluate very positively the cleanliness and equipment of the hospital, which has been completely renovated over the last few years and equipped with the latest equipment. New wings have been added to the inpatient section of the hospital, which has enabled all rooms to be equipped with their own sanitary facilities and reduced the number of beds in individual rooms. Some wards could be newly created, such as the neonatology ward, where medical staff care for premature babies. Patients often praise the good food from the canteen.
Among the positive reactions, a few comments emerged, these mostly targeting the lack of parking capacity around the hospital. The hospital management registers this situation and is working hard to resolve it. This is also evidenced by the current completion of a car park for employees directly on the hospital premises and the gradual steps towards the construction of a car park on land adjacent to the hospital premises. Patients will also appreciate the more flexible way of making appointments through the newly created contact line 311 555 000, which is shortened and without the 311 area code.